top of page

Cancellation Policy

Autopay Packages - Must be cancelled 30 days in advance from the auto-renew date. 


Please be aware we have a 4 hour cancellation policy.


If you have an unlimited package, late cancels or no shows for a class you are signed up for will result in a $10 charge to your credit card on file. 


If you have a set number of classes per month (4,8,12), late cancels or no shows for a class you are signed up for you will lose that class and be charged $10 to your credit card.


Payment Terms and Conditions

New client specials may only be used one time.

A valid credit card must be on file at all times.

One month is considered any 30 consecutive days, not the first date of the actual month.

Auto-Pay packages will renew at the end of your month. 30 days notice is required to cancel out of an auto-renew membership.

Monthly passes start on the day the class is purchased.

Refund / Hold Policy

For certain circumstances, if you are unable to complete all the classes in your month, you may contact the studio to discuss placing a hold on your account until you can return. 



Privacy Policy

At FitBox, we respect your privacy and are committed to maintaining your trust. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.


Website Terms and Conditions


The term FitBox, or 'us' or 'our' or ‘we’ refers to JamFit Inc., DBA Fitbox, the owner of the website. The term 'you' or 'your' refers to the website user.

Your use of this website is subject to the following terms and conditions:

The content of this website is for your general information and use only. It is subject to change without prior notice.


This website uses cookies to monitor browsing preferences. If you allow cookies to be used, we may store the following personal information for use by third parties: (e.g. date of birth, gender, email, mobile number and address).

Neither we nor any third parties provide any warranty or guarantee as to the performance, accuracy, timeliness, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You hereby acknowledge that such information and materials may contain mistakes, inaccuracies or errors and we expressly exclude any liability for such to the fullest extent permissible by law.


Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

All trademarks reproduced in this website, which are not the property of, or licensed to us, are acknowledged on the website.

This website may also, on occasion, include links to other websites which are not controlled by us. These links are provided for your convenience to provide you with further information. You acknowledge that they are used at your own risk. They do not signify that we recommend or endorse the websites. We have no control over the nature, content and availability of those websites.

Your use of this website and any dispute arising out of your use of it is subject to the laws of the state of California, USA. You may only use the website for lawful purposes and in a manner consistent with the nature and purpose of the website.

These terms and conditions do not relate to your use of any product or service described on our website unless otherwise agreed. You must refer to the individual warranty and cancellation policy relevant to any particular product or service.

These terms and conditions may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.

You indemnify us from and against all claims, suits, demands, actions, liabilities, costs and expenses (including legal costs and expenses on a full indemnity basis) resulting from your use of the website.

The information contained in this website is for general information purposes only. The information is provided by and while we strive to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss, damage, cost or expense including legal costs and expenses (whether direct or indirect) incurred by you in connection with the use of this website.

Every effort is made to keep the website up and running smoothly. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

bottom of page